The aim of the project was to provide feedback to HW Surrey for Surrey County Council to inform the service specification of their Mental Health Carers Support Service by:
Reviewing feedback and insight gathered so far
Developing a workshop format that utilises the insight to facilitates co-designing the new service specification
Facilitate Three workshops with carers and one workshop with stakeholders
Provide the results in a report for HW Surrey to share with Surrey County Council.
Feedback from the project commissioner at Surrey County council:
“Thank you for inviting me today. It was such an informative session and I feel confident it will yield some great feedback for us. Please pass on a ‘well done’ to the whole team. The session was well run, and delivered in a way which really encouraged feedback”.
Feedback from Healthwatch Surrey:
Steve did a fantastic job of planning, facilitating and reporting on a series of co-design workshops for Healthwatch Surrey. We were working with carers of people with mental ill health to understand what good support services would look like for them. Steve’s approach and expertise meant he kept the groups on topic whilst allowing everyone to express their thoughts, in what for participants was a very emotive subject matter. Steve produced a high-quality report at the end of the groups which captured all the findings and summarised the key themes. Steve’s work is of a very high standard, and we will certainly work with him again on future projects.
