Mobilising Healthwatch Westminster and Healthwatch Kensington & Chelsea

June 2022 to January 2023

I worked with The Advocacy Project as Interim Healthwatch Lead for both Healthwatch contracts for 6 months

I developed the policies and procedures

I inducted the Advisory groups and supported staff transferring from the previous provider

I developed the draft priorities and engagement plan

I represented Healthwatch Westminster and Healthwatch Kensington & Chelsea at senior strategic meetings with the developing Integrated Care System and Place arrangements.

I recruited the permanent staff and provided them with a handover

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Independent Complaint Investigation

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Successful Tender Surrey Substance Use Involvement Service